Legal notice

LEGAL NOTICE & TERMS OF SERVICE

Adivah Décor & Event Hire

1. Binding Agreement

By accepting a quotation, paying a deposit, or taking possession of hired items, the client agrees to be legally bound by these Terms & Conditions.

2. Booking & Payment Terms

A non-refundable booking deposit is required to secure any booking.
The full balance must be paid no later than 7 days before the event date.
Failure to make payment may result in cancellation without refund.
All payments must be made via approved methods (EFT unless otherwise agreed).

3. Cancellation Policy

Cancellations made more than 14 days before the event may be partially credited at management's discretion.
Cancellations made within 14 days of the event will result in full forfeiture of all payments.
No refunds will be issued for cancellations due to weather, personal circumstances, or third-party failures.

4. Breakage Deposit

A refundable breakage deposit is required and will be handled in accordance with our Breakage Deposit Policy.
The client is liable for all loss, damage, or theft of items during the hire period.

5. Client Responsibility & Risk

The client assumes full responsibility for all hired items from delivery/collection until return and inspection.

This includes:

Damage caused by guests, staff, or third parties
Weather-related damage
Theft, loss, or misuse

All hired items remain the sole property of Adivah Décor & Event Hire at all times.

6. Use of Equipment

Items must be used strictly for their intended purpose.
No alterations, repainting, dismantling, or misuse of items is permitted.
Items exposed to unsafe conditions (rain, excessive heat, open flames without approval) will be considered damaged.

7. Delivery, Setup & Collection

Delivery and collection times will be agreed in advance.
The client must ensure safe and accessible entry to the venue.
Delays caused by the client or venue may incur additional charges.
Collection of items must be in the same condition and location as delivered unless otherwise arranged.

8. Inspection & Damages

All items are checked before dispatch.
Post-event inspection will take place within 24–72 hours.
The client will be notified of any damages or missing items.
Costs will be deducted from the breakage deposit or invoiced accordingly.

9. Liability Disclaimer

Adivah Décor & Event Hire shall not be held liable for:

Injury, death, or damage arising from the use or misuse of hired items
Any loss caused by delays, weather conditions, or circumstances beyond our control
Failure of third-party suppliers, venues, or service providers

Use of all hired equipment is entirely at the client’s risk.

10. Force Majeure

Adivah Décor & Event Hire shall not be held liable for failure to perform due to events beyond reasonable control, including but not limited to:

Natural disasters
Government restrictions
Strikes or civil unrest
Load shedding or utility failures

11. Ownership & Recovery

All hired items remain the property of Adivah Décor & Event Hire.

Failure to return items may result in:

Immediate invoicing for full replacement value
Legal action and recovery costs for non-returned items

12. Legal Costs

The client agrees to be liable for any legal costs incurred by Adivah Décor & Event Hire in recovering outstanding payments or hired items on an attorney-and-client scale.

13. Indemnity Clause

The client hereby indemnifies and holds harmless Adivah Décor & Event Hire, its staff, and affiliates from any claims, damages, or losses arising from: